Claims & Customer Satisfaction

To continue providing you with a quality service, we invite you to complete this survey. Your answers will help us identify areas for improvement and better meet your expectations.

1 Your information
2 Service quality
Reception and staff courtesy
Competence and professionalism
Processing time for your file
Clarity of information provided
Quality of communication (phone, email…)
3 Claims handling

(Complete only if you have had a claim)

Speed of claim handling
Quality of assessment and follow-up
Settlement outcome
4 Overall assessment
Overall satisfaction score (1 = very dissatisfied, 10 = very satisfied)
1 10
7
Would you recommend NASR s.a. to those around you?
5 Claim / Comment

NASR s.a.
الوطنيـــة للتّــأميــــن وإعــــادة التّـــأمـيـــن (نصر)
NATIONALE D'ASSURANCE ET DE RÉASSURANCE

Customer Service